Privacy Policy
Last updated: April 2026
At UsunX, we take your privacy seriously. This policy explains how we collect, use, protect, and share your personal information. We are committed to transparency and compliance with global data protection regulations including GDPR, CCPA, and PDPA.
1. Information We Collect
We collect information you provide directly: name, email address, date of birth, government ID (for KYC), payment details, and communication preferences. We also automatically collect device information, IP address, browser type, operating system, and usage data through cookies and similar technologies.
2. How We Use Your Information
Your information is used to: provide and maintain our services, process transactions and bets, verify your identity (KYC/AML compliance), communicate with you about your account, send promotional offers (with your consent), improve our platform and user experience, detect and prevent fraud, and comply with legal obligations.
3. Data Security
We implement industry-leading security measures including AES-256-GCM encryption with HMAC-SHA512 verification, PBKDF2 key derivation with 100,000 iterations, time-based key rotation (24-hour cycles), and blockchain-verified transaction records. All data transmissions are protected by TLS 1.3 encryption.
4. Data Sharing
We do not sell your personal information. We may share data with: payment processors (to complete transactions), identity verification providers (for KYC), regulatory authorities (when legally required), law enforcement (in response to valid legal requests), and service providers who assist in operating our platform (under strict confidentiality agreements).
5. Cookies and Tracking
We use essential cookies for authentication and session management, functional cookies for preferences and language settings, analytics cookies to understand usage patterns, and marketing cookies (with consent) for personalized promotions. You can manage cookie preferences through your browser settings.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. After account closure, we retain data for a minimum of 5 years as required by anti-money laundering regulations. Transaction records are retained indefinitely on our blockchain verification system.
7. Your Rights
Depending on your jurisdiction, you may have the right to: access your personal data, correct inaccurate data, delete your data (subject to legal retention requirements), restrict processing, data portability, object to processing, and withdraw consent. To exercise these rights, contact our Data Protection Officer at [email protected].
8. International Data Transfers
As a global platform operating in 120+ countries, your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place, including standard contractual clauses and encryption, to protect your data during international transfers.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age (or the legal gambling age in your jurisdiction). We do not knowingly collect personal information from minors. If we discover that a minor has provided personal data, we will promptly delete the account and associated data.
10. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access through our platform.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. The 'Last Updated' date at the top of this page indicates when the policy was last revised. Continued use of our services after changes constitutes acceptance.
12. Contact Us
For privacy-related inquiries, contact our Data Protection Officer at [email protected]. For general support, visit our Help Center or contact [email protected]. You may also file a complaint with your local data protection authority if you believe your rights have been violated.